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4th Annual Optimizing Contact Centers Summit
Conference in-person 8th to 10th October 2013 Berlin, Germany, Germany Website: http://www.callcentresummit.com Contact person: kristina hanackova How to ensure customer satisfaction and loyalty? Can webchatreplace phone calls? Does the added value in services such asquality customer support prevail over cost saving? How to turnthe contact center from a service necessity to a profitcenter Organized by: Allan Lloyds Group Deadline for abstracts/proposals: 1st September 2013 Check the event website for more details. View all events from this organizer.
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